Responsibilities:
- To operate switchboard and handle reception area activities.
- Serves as the first point of contract with the firm and the office for visitors and callers.
- Handle all internal and external inquiries and carry out administrative activities of the front office.
- Operate the switchboard
- Screen and route incoming telephone calls, take messages, and answer incoming queries
- Reception
- Greet visitors, sign in and out on guest register
- Receive deliveries and coordinate outside delivery/courier services
- Answer queries from visitors and callers, and refer them to the appropriate person
- Receive and send faxes
- Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner
- Update phone records, including issuing of extension numbers
- Provide conference call booking information to staff
- Administrate procedures for new hires i.e. issue security key, specify phone extension
- Book meeting rooms and maintain tidiness
- Other administrative duties as required
- General maintenance of the reception area
- Work towards being a high quality internal service provider and to ensure that all administrative support requirements are being met
- Handle issues arising around security, maintenance, and office supplies
- Act in accordance with regulationsQualifications:

- High school certificate (equivalent) of higher
- Must possess a minimum of one year experience in front desk or receptionist role
- Basic PC skills on excel and word
- Basic keyword skills (at least 25 wpm)
- Strong organizational skills
- Excellent oral English and Arabic communication and interpersonal skills
- Must possess a professional telephone manner
- Demonstrated ability to work under pressure
- Demonstrated ability to work on own initiative
- Demonstrated team player
- Must possess a warm, friendly and professional demeanour